FAQ 1

1. Are you factory direct?
Yes, we are.

2. What is warranty?
All machine warranty period is 12 months.

3. What kind of packing?
All machines are packed with plywood case.

4. What is your machine price?
We first know your heating material, heating speed and temperature, other request, and then suggest suitable machine models.

5. Can you customized the logo, color and others?
Yes, we can.

6. How do you control the quality?
We have a QC team comply with TQM to ensure the quality. We will take photos and shoot a video for you if you need.

7. Does the quotation include freight?
The quotation is usually the arrival port for export to domestic ports. You could also arrange to your freight forwarding.

8. What are your payment terms?
Pay 30% T/T as advanced payment, the balance amount can be paid before shipment.